All past users which were affected from this Incident have now been synchronized in the Control Panel and are now also visible in Control Panel.
Posted Nov 06, 2019 - 14:43 GMT
We are still working to provide a solution for all past users which were not synchronized via LDAP(s)
Posted Nov 05, 2019 - 15:08 GMT
All new user synchronizations via LDAP(s) are fully functional. We are working to provide a solution for all past users which were not synchronized via LDAP(s). Only the visibility in the Control Panel is affected and to only a minority of users.
All other services are not affected. E-Mail flow is working as intended. We will keep you posted.
Posted Nov 05, 2019 - 14:04 GMT
We are working on this with the highest Priority. We will provide further updates as soon as possible.
Posted Nov 05, 2019 - 10:36 GMT
Synchronization via LDAP(s) Connection Tab in Control Panel is intermittent. User synchronization, login via LDAP credentials logins are affected.